Technical support Engineer

Job Description
Desired Candidate Profile
a) Strong logical and analytical skills.
b) Excellent problem-solving and communication skills.
c) Basic understanding of network monitoring concepts and management tools. Experience of network tools and protocols.
d) Able to understand the product feature and Java/J2ee exceptions and able to correlate it.
e) Hands on experience in diagnosing and troubleshooting technical issues.
f) Exposure to code level debugging of the product.
 
 
Functional Area-ITES, BPO, KPO, LPO, Customer Service, Operations
Employment Type-Full Time, Permanent
Role Category-Voice
 
Education
UG : Any Graduate in Any Specialization
PG : Post Graduation Not Required


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