Technical support Engineer

Job Description
Roles and Responsibilities
 Fundamental Technical knowledge how on system trouble shooting, few prominent knowledge areas are:-
Microsoft Windows Operating Systems (9X, NT,2000, XP)
Microsoft Office
Network Connectivity
Print Services
E-Mail and Internet mail
Familiar with Lotus Notes and MS Outlook email clients.
 
Desired Candidate Profile
1. Excellent communication skills, with neutral accent.
2. Excellent written communication skills with email etiquettes.
3. Good problem solving and analytical skills
4. Excellent customer service skills
5. Ability to remain calm and courteous in periods of stress, and while facing an irate customer and
managing back to back calls when
6. Flexible to work 24 X 7.
 
 
Qualification: (Ba/ BBA/ B. Sc/ B. Com/ BCA/ B. E/ B. Tech/ 12th(With excellent communication))
(B. E/ B. Tech preferred most)
Experience: (0-1) year in Technical support


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