Tech Lead

Job Description
Roles and Responsibilities
To ensure successful initiation, planning, execution, control and completion of the project by guiding team members on technical aspects, conducting reviews of technical documents and artefacts. Lead project development, production support and maintenance activities. Fill and ensure timesheets are completed, as is the invoicing process, on or before the deadline.
Lead the customer interface for the project on an everyday basis, proactively addressing any issues before they are escalated.
Create functional and technical specification documents. Track open tickets/ incidents in queue and allocate tickets to resources and ensure that the tickets are closed within the deadlines. Ensure analysts adhere to SLAs /KPIs /OLAs.
Ensure that all in the delivery team, including self, are constantly thinking of ways to do things faster, better or in a more economic manner.
Lead and ensure project is in compliance with Software Quality Processes and within timelines.
Review functional and technical specification documents.
Serve as the single point of contact for the team to the project stakeholders. Promote team work, motivate, mentor and develop subordinates.
Provide application production support as per process/RACI (Responsible, Accountable, Consulted and Informed) Matrix.
 
Industry: IT-Software, Software Services
Functional Area: IT Software - Application Programming, Maintenance
Role Category: Programming & Design
Role: Team Lead/Technical Lead
Employment Type: Full Time, Permanent
 
Education:UG -Any Graduate in Any Specialization
PG - Any Postgraduate in Any Specialization


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