| Job Description |
| Desired Candidate Profile |
| a) Strong logical and analytical skills. |
| b) Excellent problem-solving and communication skills. |
| c) Basic understanding of network monitoring concepts and management tools. Experience of network tools and protocols. |
| d) Able to understand the product feature and Java/J2ee exceptions and able to correlate it. |
| e) Hands on experience in diagnosing and troubleshooting technical issues. |
| f) Exposure to code level debugging of the product. |
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| Functional Area-ITES, BPO, KPO, LPO, Customer Service, Operations |
| Employment Type-Full Time, Permanent |
| Role Category-Voice |
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| Education |
| UG : Any Graduate in Any Specialization |
| PG : Post Graduation Not Required |
