| Job Description: |
| Must have at least 5 years of experience as a technical expert in the area of Windows System Administration, including Citrix and Vmware. |
| Installation, support, maintenance, configuration, management, monitoring and performance tuning of all windows server architecture(s) including Windows Server 2008, 2012 and 2016. |
| |
| Must have experience in the following Windows Server technologies: |
| Active Directory Domain Services |
| DNS |
| DHCP |
| Patching and Update Services |
| Event logs |
| Windows Firewall |
| Group Policy Management |
| Failover Clustering |
| System Center Configuration Manager |
| LDAP |
| PowerShell. |
| Perfmon and Process Explorer |
| Terminal Server |
| IIS |
| AntiVirus |
| CIS policies |
| Must have experience in the following Citrix technologies: |
| Storefront |
| VDA (Server Install) |
| Studio |
| Xenapp |
| Xen Desktop |
| Netscaler |
| Citrix Cloud |
| User Profile Management |
| Receiver installed on client machines |
| Must have experience in the following Vmware technologies: |
| ESX and troubleshooting parameters like TOP, IO, CPU, memory balloon, resource management. |
| vCenter setup and configuration of Single SignOn. |
| Management of versions 6.5 and 5.5. |
| Upgraded hosts in a clustered environment. |
| Understanding of networking concepts (port groups, VLAN s, dSwitch, HA/DRS, vMotion etc). |
| Must have a basic understanding of Storage (NFS/CIFS), SAN (Fiber Channel/iSCSi), other Hypervisors (HyperV/KVM). |
| Experience in Exchange will be considered favorably. |
| Must be detail oriented. |
| Should be a fast learner, work with vendor Tech Support as a last resort. |
| Must have the ability to document changes and store in a centralized location. |
| Must have worked in an Incident Management tool and follow company policies in Change Management. |
| Must provide regular updates to management on accomplishments, issues and progress. |
| Avoid working in a bubble, engage with stake holders to gather requirements, understand pain-points and develop solutions. |
| Be open to assist in other areas and learn new tools like Solarwinds, and various flavors of Linux. |
| Ability to discuss issues and prepare/present Root Cause Analysis to a varied audience. |
| We are building a team of Follow-The-Sun model, will need to work rotational shifts to cater to global needs. |
| Will be part of a global OnCall team. |
| |
| Industry Type-BPO, Call Centre, ITeS |
| Functional Area-IT Software - Network Administration, Security |
| Employment Type-Full Time, Permanent |
| Role Category-Admin/Maintenance/Security/Datawarehousing |
| |
| Education |
| UG : Any Graduate in Any Specialization |
| PG : Any Postgraduate in Any Specialization |
