| Job description |
| Roles and Responsibilities |
| Provide expert support on the contract reviews, margin management and cost/ product assurance activities carried out across the teams under the remit of the role |
| To pro-actively investigate & lead on new areas of possible leakage or margin improvement (Revenue and Cost) |
| Through liaising with various points of contact across the business and\/or through the analysis of various data sources available to the team |
| To analyse, report and assist on the correction of revenue impacting errors across systems and the management of resolution with operational business process owners |
| To champion resolution of revenue leakage issues across the company by influencing and engaging key stakeholders on activity and resource requirements necessary to drive revenue maximisation |
| Perform root cause analysis and coordinate the implementation of systems, process and people changes with the business community |
| Uses industry and/or the company system/product knowledge to drive operational excellence in the management of teams assuring both simple/complex products spanning the companys |
| Ensures team operate within agreed schedule and produces supporting KPIs |
| Identifies opportunities for operational improvement and efficiencies and prioritises and implements the most cost effective solutions. |
| Delivering strategic change and driving efficiencies using Continuous Improvement methodologies |
| Engages and maintain operational stakeholder relationships and helping the company to deliver a right first time (RFT) service for its customers. |
| Manages and drive a high performing team that is motivated and keeps attention to minimal levels. As part of this responsible for forecasting and managing demand on resourcing to ensure goals/objectives/budgets are met. |
| Ensures adherence to SOX & other regulatory preparation on applicable controls. |
| Works with internal/external auditors and governing bodies to prevent fines and brand damage to the company. |
| |
| Connected leaders behaviours |
| Team Coach |
| Collaborative partner |
| Solution-focused achiever |
| |
| Key decisions |
| Prioritisation of Contract reviews and Obligations |
| Driving efficiencies and productivity increases |
| Control Process Documentation standards |
| Recovery of all revenue types |
| Process Improvement |
| Changes to the GBA Control Operations & Recovery service model |
| People related decisions. |
| |
| Industry Type-Recruitment, Staffing |
| Functional Area-Accounts, Finance, Tax, Company Secretary, Audit |
| Employment Type-Full Time, Permanent |
| Role Category-Finance/Audit |
| |
| Education |
| UG : Any Graduate in Any Specialization |
| PG : Post Graduation Not Required |
