Job description |
Roles and Responsibilities : |
As a Business Development Associate. your primary role would include the following: |
Promote our programs to leads via inbound and outbound calls or the Internet for the purpose of converting leads to take up the courses offered. The leads may be prospective students/working professionals/non-working professionals/etc. |
Explain the details of the program to prospective leads and guiding them through the complete process of signing up, payment, connecting with a counsellor if required. |
To be the POC (point of contact)/Representative with leads through phone, email, chat and social media during the pre and post-sales processes. |
Liaison with the marketing team to setup strong processes to convert incoming leads to admissions by understanding the goals/agenda of prospective leads, explain in detail the course that will help them align to their goals through the various programs offered. |
Maintain a detailed database of all the interactions with the leads and provide constant feedback to the Marketing Team in order to optimize lead closure |
Desired Candidate Profile : |
This role is a perfect fit for someone who loves engaging with people with strong negotiating and convincing skills. You are process orientated with the knack of converting business leads into revenues. If you are excited by the challenges of a new emerging business environment and are extremely customer-centric. |
Industry Type-Education, Teaching, Training |
Functional Area-Sales, Retail, Business Development |
Employment Type-Full Time, Permanent |
Role Category-Retail Sales |
Education |
UG : Any Graduate in Any Specialization |
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