| Job Description |
| Roles and Responsibilities |
| To manage end-to-end processes and product training for the new hires |
| Onboard new sales and ops team |
| Prepares new sales team members by conducting orientation to sales and operation process |
| Coordination with various departments for support of successful completion of a training batch |
| Develop individual Training plans |
| Provide resources and assistance to Sales and operations |
| Schedule orientation drive-along with senior sales / Ops member |
| Ensure successful clearance of the new hires from the training phase to the Market |
| Monitor sales objectives and results to conduct refresher training and up skilling |
| Provide coaching and develop outcome improvement training resources |
| Collect feedback from trainees and managers about training delivered |
| Improves training effectiveness by developing new approaches and techniques |
| Be closely aligned with Business to make support readily available and integrate support with routine job functions |
| Maintain updated records of attendance, training material, curricula and costs |
| |
| Desired Candidate Profile |
| Good Presentation & Communication Skills, |
| Proficient in Training delivery of product/ service, process and soft skills |
| Proficient in Ms PowerPoint, Ms Excel and Ms Word |
| Working knowledge of any Learning management system is an added advantage |
| Should be able to Motivate self and others, |
| Should be fluent in English and other regional languages (State language and few others would be an advantage) |
| Should be a team player |
| Should have the ability to problem solve |
| Support in Meeting Sales Goals |
| Graduate/Post Graduate(Any Stream) |
| TTT Certification would be a benefit |
| 3+ years (4 to 8 years for a senior trainer) of experience as a Trainer in Product/ Service or process training |
| Ability to deliver a full training cycle |
| |
| Education |
| UG : Any Graduate in Any Specialization |
| PG : Post Graduation Not Required |
| Doctorate : Doctorate Not Required |
