| Job Description |
| Roles and Responsibilities : |
| Conduct new hire training/soft skills training and ad hoc training related to process flow. |
| Should be sensitive to training needs / understanding learning requirements of differently learning groups |
| Should raise red flags on potential low performers during training process with specific issue reference and should provide personalized feedback to the candidate to support improvement |
| Should conduct PKTs, provide feedback and document and present highlights & lowlights to the stakeholders. |
| Plan and execute training workshops and projects to monitor and groom poor performers |
| Ability to execute training tasks/ assignments on short notice |
| Interested to deliver and contribute towards process improvement |
| |
| Desired Candidate Profile : |
| Excellent Communication Skills (Written & Verbal) |
| Analytical Skills |
| Self Driven |
| Data management & Reporting |
| Planning |
| Initiative and Commitment to achieve |
| Stakeholder management |
| |
| Industry :Retail, Wholesale |
| Functional Area :ITES, BPO, KPO, LPO, Customer Service, Operations |
| Role Category :Training |
| Employment Type :Full Time, Permanent |
| |
| Education |
| UG:Any Graduate in Any Specialization |
